Shipping

Items are shipped out approximately 1-7 days after confirmation of payment (with exceptions, ex. for custom orders and payment plans) and are packaged securely and sent through air mail with a tracking number. 

I am based in Canada, and ship worldwide. If you are an international customer, please note that international custom fees or tariffs by your local government may be applied upon entry into your country. Keep an eye on your package so you know when it arrives and when you need to claim it from your local postal service. I am always happy to help as best as I can. 

Processing time

The time I need to prepare an order for dispatch varies. For details, see individual items. In general, ready-made items are packaged and shipped out within a week. 

Estimated delivery times

Canada: 1-8 business days

United States: 5-14 business days

Pre-Order Items are ordered before they are made. Assume 1 month lead time to sculpt your item before sending it out to you. 

Prints are now Pre-Order, allow time for arrival from my print shop, before they get shipped to you. ETA 1-3 weeks on average. 

 

I’ll do my best to meet these dispatch estimates, but can’t guarantee them. Actual delivery time will depend on the delivery method you choose. Thank you for supporting my little studio!

 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I can not be responsible for delays due to customs.

Insurance and Shipping Upgrades

Packages are not insured. Express shipping and insurance options are available for additional cost. Please contact me to request.

Packaging

Each package is carefully wrapped in recycled and compostable material where possible to ensure a safe trip. The seller cannot be held accountable for delays, losses, or damages during shipping.

Digital downloads

File delivery

Your files will be available to download once payment is confirmed.